UNAD Support (https://support.unad.co.za)
or email us by clicking support[at]unad.co.za
GoggaConnect Webmail (http://webmail.goggaconnect.co.za)
UNAD Webmail (https://webmail.unad.co.za)
UNAD Control Panel (https://www.unad.co.za:8080)
FAQ: What is my name and password credentials for webmail
ANS: For the Name field use your full email address and for your password, your mailbox password.
FAQ: What is my POP3 and SMTP settings?
ANS:
POP3 Host: mail.unad.co.za
POP3 Port: 995
POP3 Encryption: SSL/TLS or Auto
or
IMAP Host: mail.unad.co.za
IMAP Port: 993
IMAP Encryption: SSL/TLS or Auto
and
SMTP Host: mail.unad.co.za
SMTP Port: 587
SMTP Encryption: StartTls or Auto
Your username and password for POP3/IMAP and SMTP would be your full email account and password.
Also check in the "More Settings" dialog and check the tick-box "My outgoing mail server requires
authentication", but if you are using a Vodacom 3G connection change the following from
that above (the SMTP settings alone) to
SMTP: smtp.vodacom.co.za
and in the "More Settings" dialog UN-CHECK the tick-box "My outgoing mail server requires
authentication".
FAQ: My Outlook keeps asking for a username and password or the connection times out, what is wrong?
ANS: You have a device on your network that is trying to logon to our POP3 or SMTP server
with an incorrect username and password. This device might not be your computer, it might be your phone, tablet etc.
In cases like these our server will block you with it's firewall since it "thinks" you are trying to hack an email account.